How can we help?

Frequently Asked Questions

How do I reset my password?

Click 'Forgot password' on the login page and follow the email instructions.

Can I export my data?

Yes, go to Settings > Data Export to download all your center's data.

How do I set up automatic billing for parents?

Go to Billing > Settings, enable automatic billing, configure your billing cycle preferences, and the system will generate and send invoices automatically.

Is my data secure?

We use bank-grade encryption and are SOC 2 compliant.

How do I add staff members?

Go to Staff Management and click 'Invite Staff' to send an email invitation.

Still need help?

Our support team typically responds within 2 hours.

Contact Support